Shipping policy

Shipping Charges

Shipping and handling charges for purchases made through www.thefllow.com are determined based on the delivery location. All orders are processed and shipped via Shiprocket.

• Free Shipping is available on prepaid orders of ₹5000 or more within India.
  
  

• A standard shipping charge of ₹100 applies to prepaid orders below ₹5000.
  
  

• Cash on Delivery (COD) is available at a flat fee of ₹100, irrespective of order value. (Please note: Free shipping does not apply to COD orders.)
  
  

• Additional handling or convenience fees may apply for special delivery requests or remote locations.
  

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Delivery Information

Orders are shipped to the address provided during checkout. Kindly ensure that your shipping details are accurate to avoid delays.

Once your order is dispatched from our warehouse, you will receive an email within 48 hours containing your tracking information and the courier partner’s details.

While we aim to deliver your order on time, unexpected delays due to transportation issues, weather, bank processing, or other external factors may occur. We appreciate your understanding and patience in such cases.

 

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Estimated Delivery Timelines

• Domestic (India): Orders are typically delivered within 5–8 business days, depending on the destination.
  
  

• Please note that certain products or pin codes may have slightly longer delivery windows.
  
  

Tracking details will be sent via email to help you monitor your shipment once it has been dispatched.

 

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